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Your side of property and residential life

Leja Resident is the individual-facing experience for people participating in property and residential activity. It is broader than a tenant portal or listing site.

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Who it serves

• residents and occupants;
• property seekers and applicants;
• guests and travellers;
• buyers;
• owners or hosts acting as individuals;
• people paying on behalf of someone else;
• property service providers and requesters.

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What Resident should make easier

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Find and follow opportunities

People can discover relevant opportunities and follow the progress of enquiries, viewings, applications, bookings, or other participation.

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Understand ongoing relationships

Resident should make it easier to understand agreements, stays, payments, maintenance, services, communication, and actions that require attention.

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Keep useful history

Legitimate residential and property participation should not disappear when a chat is deleted or a counterparty changes.

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Control sharing

A person should understand what information exists, why another participant can see it, and how to correct, challenge, or limit inappropriate use.

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Receive practical assistance

Leja may help explain information, prepare a message or request, compare options, and surface the next useful action without making consequential decisions for the person.

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Connected to Workspace where it should be

When a Resident participant and a Workspace participant are involved in the same real activity, they should receive appropriate views of the same situation rather than conflicting copies. Each side still sees only the information relevant to their relationship and purpose.