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Trust should come with context and control

Leja is not being built around a single universal score that claims to define a person, professional, firm, or property. Useful trust depends on the situation, the available evidence, its freshness, any disagreement, and the purpose for which it is being considered.

Clear sources and status

Leja should distinguish between:
  • information supplied by a participant;
  • information confirmed through an appropriate process;
  • an observation or completed outcome;
  • a summary or recommendation;
  • information under dispute or correction.

Purpose-limited visibility

Participation in Leja does not give every other user access to a person’s complete history. Visibility should follow the real relationship, the action being completed, the minimum useful information, and the participant’s rights.

Correction and dispute

People need a way to understand important records, challenge inaccurate information, provide evidence, and see whether something remains disputed or has been resolved. A disputed claim should not be quietly presented as settled fact.

Human control

Leja may assist with explanation, preparation, matching, summaries, and suggested next actions. Decisions that materially affect another person, their access, money, opportunity, agreement, or reputation require the appropriate human authority and review.

Thin history is not bad history

A person with little activity in Leja should not automatically be treated as risky or less deserving of an opportunity. Leja should explain uncertainty rather than turning missing information into a negative conclusion.

Privacy by product behaviour

Private communication, exact location, financial information, identity evidence, staff information, and unrelated history should not become public merely because the platform connects different participants.